How we work
Partnership over projects
We don’t believe in one-off campaigns or quick fixes. We take a long-term view and embed ourselves into your growth pipeline
Performance-first mindset
Every optimisation has a reason. Every action ties back to revenue, efficiency, or customer value
Transparent, always
Clear reporting, clear pricing, clear communication. You know what we’re doing, why we’re doing it, and what it achieves
Curious, creative, and relentlessly improving
Ecommerce never sits still - and neither do we. We’re constantly testing, refining, and exploring new ways to drive more profitable growth
What we Value
- Accountability
Say it. Do it. Measure it. - Collaboration
We work with you, not for you — becoming part of your day-to-day rhythm - Ambition
We believe in setting bold goals and building strategies that can reach them - Enjoyment
Great results come from teams who love what they do. We take the work seriously — but we bring energy, enthusiasm, and a human touch to every partnership
Events
- We act as part of your internal team
- Specialists across web, marketplaces and paid media
- Measurable growth, not vanity metrics
- Proven experience across ecommerce sectors
- Always ahead of what’s next
Careers
CSP Commerce foster a culture of cohesion, hard work and a devout passion for ecommerce. Indeed, we are collaborative, supportive and ambitious and have some of the best talent and most caring individuals in the industry at hand.
As a tight-knit team, we develop exciting and innovative ecommerce marketing strategies and campaigns. Not forgetting to make sure we have fun and a giggle along the way! We are always on the lookout for new talent, so If you believe you would be a good fit for our agency, and have a specialism that can benefit our clients, contact us at careers@cspcommerce.com.
Your Growth is our Priority
We don’t do “cookie cutter”
We don’t send templates and call it strategy
We don’t vanish after onboarding
What we do is:
- Get invested in your brand like it’s our own
- Build smart, custom growth plans
- Test obsessively
- Optimise relentlessly
- Communicate like real humans
- Celebrate wins (sometimes loudly)
- Own our results
When you work with us, you don’t get an agency.
You get a growth partner. A sparring partner. A problem-solving partner. A “let’s go further” partner.
Customer Team
CSP Commerce is a diverse blend of resourceful troubleshooters, innovative thinkers, creative geniuses... (and also a friendly bunch!) Together, we are the driving force behind our success with the aim to strive for excellence for our customers.
James Wright
Managing Director
Naomi Prince
Performance Lead
Christina Greene
Customer Growth Lead
Zoe Whittaker
Email & Content Specialist
Mira Wong
Retail Media & Marketplace Specialist
Millie Walsh
PPC Executive
...and our Pets
Buddy
Loves runs in the park
Toby
Has birthday party every year!
Archie
Luxury rescue dog
Bertie
World's most pampered cat
Ted
Star of all team meetings
Milly
Master of disguise